These policies exist to regulate the type of units that respond to different categories of Calls For Service (CFS).

Officer's Responsibility. Upon a CFS being either broadcast over the radio, added to the call stack on the MDT, or other, officers shall consider their own unit type before assigning themselves to the CFS. Officers shall follow the hierarchies outlined below.

Supervisor's Responsibility. Supervisors shall attempt to regulate the unit types that respond to CFS by following the hierarchies outlined below.

Example: A CFS comes in regarding domestic violence. A Tom unit (Traffic Investigator) assigns themselves even though there are 2 Adam units Clear. The Supervisor shall cancel the response of the Tom unit and instead assign the CFS to an Adam unit.

NOTE: Units not carrying firearms shall not respond to Priority I/II/III CFS. However, LSPRD, SASPA and SADSH units not carrying firearms may respond to Priority I/II/III CFS within their jurisdictions which usually restrict the access of firearms. Officers shall attempt to use common sense in one-off situations such as this.

CFS - Call(s) For Service; any incident where police are needed.

Priority I CFS - Warrants a Code Three response as soon as possible. It is a life-threatening emergency; to be classed as Priority I, the call must satisfy at least 1 of the criteria below:

• • • Serious public hazard

    • Preservation of life

    • Prevention of a violent crime

    • Immediate pursuit

    • Unit requesting another unit Code Three

    • Crime of violence in-progress

Priority II CFS - Warrants a Code Two response as soon as possible. It is an urgent call, but not life-threatening. 

Priority III CFS - Routine, non-emergency calls for service. 

1. Basic Patrol (A, L, X/XL - non supervisory units)

2. Any area specialised unit (S/SL, CYCLE, FB, G, Z, Q)

3. Supervisory unit (A, L, X/XL units ending in 0)

4. Any other specialised unit (K9, O, R)

5. Any Traffic Collision Investigation unit or Traffic Enforcement unit (T/TL, E, M)

NOTE: Units not carrying firearms shall not respond to Priority I/II CFS.

1. Report-taking unit (U)

2. Basic Patrol (A, L, X/XL - non supervisory unit)

3. Any area specialised unit (S/SL, CYCLE, FB, G, Z, Q)

Note: If no field units described above are available for a Priority III Call For Service, it shall remain pending until a field unit is available.

NOTE: Units not carrying firearms shall not respond to Priority III CFS.

1. Any Traffic Collision Investigation unit (T/TL)

2. Any Traffic Enforcement unit (E, M)

3. Any Basic Patrol unit (A, L, X/XL)

4. Any Traffic Supervisory unit (T/TL, E, M - units ending in 0)

1. Any Highway Patrol basic unit (L, A, X/XL - none supervisory units)

2. Any Highway Patrol specialised unit (CVE, PCF - none supervisory units)

3. Any Highway Patrol Supervisory unit (A, L, X/XL unit ending in 0)

4. Any Traffic Investigation or Traffic Enforcement unit (T/TL, E, M)

5. Any Traffic Investigation or Traffic Enforcement Supervisory unit (T/TL, E, M - units ending in 0)

6. Any Basic Patrol unit (A, L, X/XL - none supervisory)

7. Any Supervisory unit (Units ending in 0)